OLO BOOK HELP CENTRE

Clear answer paayein. Business par wapas aayein.

Billing, stock, GST, payment, payroll aur data safety ke practical answers search karein.

Getting started

Olo Book kya hai aur kis business ke liye hai?

Olo Book Android business app hai jisme billing, purchase, stock, party, payment, expense, reports, attendance aur payroll ek jagah milte hain.

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Getting started

Kya Olo Book bina internet chalta hai?

Core billing aur business records device par offline kaam karte hain. Online service, link sharing, update ya cloud feature ke liye internet lag sakta hai.

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Getting started

First business kaise banaye?

Onboarding me business aur tax details bharein, phir opening products aur parties add karein. Live billing se pehle details check karein.

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Getting started

GST aur non-GST billing me kya difference hai?

GST invoice me GSTIN, tax rate aur HSN/SAC details hoti hain. Non-GST bill me GST calculate nahi hota. Apne registration ke hisab se mode select karein.

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Getting started

Kya multiple business manage kar sakte hain?

Plan me option available ho to har alag business ke liye separate profile rakhein. Tax identity, invoice sequence aur stock separate rakhna better hai.

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Sale, purchase & invoice

Sale invoice kaise banaye?

New Sale open karein, party select ya add karein, item/service aur payment details bharein, phir sale save karein.

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Sale, purchase & invoice

Invoice prefix ya number kaise change kare?

New Sale me Invoice Details par tap karein. Dropdown se prefix choose karein, available invoice number change karke Save karein.

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Sale, purchase & invoice

Invoice prefix add ya delete kaise kare?

Prefix list open karke niche Add Prefix choose karein. Prefix tabhi delete hoga jab usse koi transaction linked na ho.

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Sale, purchase & invoice

Invoice due date kaise set kare?

Invoice Details me 15, 30 ya 45 days choose karein. Alag date ke liye Custom select karein; date field tabhi dikhega.

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Sale, purchase & invoice

Cash ya credit sale kaise record kare?

Sale save karte waqt payment status aur mode choose karein. Unpaid ya part-paid amount sahi rakhein taaki party balance correct rahe.

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Sale, purchase & invoice

Purchase bill kaise add kare?

Purchase open karein, supplier choose karein, item quantity, cost aur tax bharein, payment status set karke save karein.

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Sale, purchase & invoice

Invoice edit ya cancel kaise kare?

Saved transaction open karke edit ya delete action use karein. Confirm karne se pehle stock, payment, tax aur ledger impact check karein.

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Sale, purchase & invoice

Invoice PDF print ya share kaise kare?

Saved invoice open karke Print ya Share choose karein. Format preview karke supported app se send karein.

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Sale, purchase & invoice

Estimate, delivery challan aur return kaise work karte hain?

Quotation, goods movement ya reversal ke liye correct document type use karein. Stock aur party balance safe rakhne ke liye available action se hi convert ya return karein.

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GST & tax

GST invoice me kaun si details chahiye?

Usually supplier/customer details, GSTIN, invoice number/date, item, HSN/SAC, quantity, taxable value aur tax breakup chahiye. Current rules tax professional se confirm karein.

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GST & tax

Customer GSTIN aur address kaha add kare?

Party add karte waqt Advanced Setup open karke GSTIN, billing aur shipping address bharein. Ye supported invoice formats me use honge.

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GST & tax

CGST SGST aur IGST kab lagta hai?

Generally same-state supply me CGST+SGST aur inter-state supply me IGST hota hai. Exact treatment current GST rules par depend karta hai.

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GST & tax

HSN ya SAC code kaise add kare?

Product ya service tax details me applicable HSN/SAC code bharein. GST invoice se pehle code aur rate verify karein.

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GST & tax

Inclusive aur exclusive tax kya hota hai?

Inclusive price me tax included hota hai; exclusive price me tax upar add hota hai. Correct method choose karke total verify karein.

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GST & tax

Olo Book GST return file karta hai ya reports deta hai?

Olo Book billing records aur GST reports organize karta hai. Supported filing confirmation ke bina return filed na maanein; official portal ya tax professional se verify karein.

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GST & tax

Credit note aur debit note kya hai?

Ye earlier transaction ki value ya tax effect adjust karte hain. Return ya correction ke liye correct document use karke original reference rakhein.

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Inventory, barcode & IMEI

Product aur service me kya difference hai?

Product normally stock quantity affect karta hai, service nahi. Reports correct rakhne ke liye right type choose karein.

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Inventory, barcode & IMEI

Opening stock kaise add kare?

Live transaction se pehle available quantity aur cost enter karein. Correct date/value rakhein kyunki reports affect hoti hain.

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Inventory, barcode & IMEI

Barcode scan karke billing kaise kare?

Product me valid barcode add karein, sale me scanner se item select karein, phir quantity aur price verify karein.

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Inventory, barcode & IMEI

IMEI aur serial number tracking kaise work karti hai?

Purchase ya stock add karte waqt unique IMEI/serial record karein aur sale me available identifier select karein.

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Inventory, barcode & IMEI

Low stock alert kaise set kare?

Product me minimum stock level set karein. Low-stock list check karke reorder se pehle actual quantity confirm karein.

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Inventory, barcode & IMEI

Stock adjustment kab kare?

Physical aur recorded stock known reason se different ho tab adjustment karein aur clear reason add karein.

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Inventory, barcode & IMEI

Transaction wala product delete kyu nahi ho raha?

Delete karne se invoice, stock aur report history break hogi. Product tabhi delete hoga jab koi transaction reference na ho.

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Party, payment & credit

Party me GSTIN address aur credit kaise add kare?

Add Party me basic details ke baad Advanced Setup open karein. GSTIN, billing, shipping address aur credit settings add karke save karein.

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Party, payment & credit

Party opening balance kya hota hai?

Olo Book start karne se pehle party se lena ya dena wala amount opening balance hai. Direction aur amount carefully enter karein.

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Party, payment & credit

Customer credit limit kaise set kare?

Party advanced details me credit setting add karein. Extra credit se pehle outstanding balance check karein.

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Party, payment & credit

Part payment kaise add kare?

Received amount enter karein aur remaining value pending/part-paid rakhein. Balance party ledger me dikhega.

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Party, payment & credit

UPI QR se payment kaise receive kare?

Payment mode me Online UPI choose karein. Configured QR automatically open hoga; payment confirm hone ke baad transaction save karein.

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Party, payment & credit

Pending payment aur party balance kaha dekhe?

Party ledger ya outstanding report me invoices, receipts aur balance dekhein. Date range aur party verify karein.

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Party, payment & credit

Payment reminder kaise bheje?

Party ya pending transaction open karke reminder/share action use karein. Send se pehle amount aur message check karein.

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Expense, cash & reports

Business expense kaise add kare?

Expense category, amount, date, payment account aur reference enter karke save karein.

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Expense, cash & reports

Petty cash kya hai?

Petty cash daily small cash expense track karta hai. Har issue aur expense record karein.

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Expense, cash & reports

Cash bank UPI balance kaise dekhe?

Account/payment-mode report me period choose karein aur app totals ko cash/bank record se reconcile karein.

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Expense, cash & reports

Profit loss report kaise samjhe?

Report selected period ki income aur cost summarize karta hai. Accurate purchase cost, expense aur returns zaroori hain.

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Expense, cash & reports

Daily sale purchase report kaha milega?

Reports me sale/purchase report open karke date range choose karein. Filters verify karein.

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Expense, cash & reports

Reports PDF ya Excel me export ho sakti hain?

Supported report me export/share action use karein. Available format report/version par depend kar sakta hai.

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Staff & payroll

Employee kaise add kare?

Staff open karke employee details, role, attendance aur salary settings configure karein.

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Staff & payroll

Staff attendance kaise mark kare?

Attendance open karke date select karein aur employee status mark karein. Payroll se pehle review karein.

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Staff & payroll

Salary advance adjustment kaise kare?

Advance correct employee/date par record karein. Payroll me deduction ya adjustment apply karke salary verify karein.

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Staff & payroll

Payslip ya salary slip kaise generate kare?

Attendance aur payroll complete karke earnings/deductions verify karein, phir salary slip ya payslip share/download karein.

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Staff & payroll

Staff permission kaise work karta hai?

Employee ko role ke hisab se minimum access dein. Owner credentials kabhi share na karein.

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Data, safety & subscription

Olo Book ka data kaha store hota hai?

Olo Book device-local offline-first data use karta hai. Backup availability version/settings par depend karti hai; device safe rakhein.

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Data, safety & subscription

Data backup restore kaise kare?

Olo Book ke official backup/restore flow ka use karein. Separate verified copy rakhein aur restore ke baad records check karein.

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Data, safety & subscription

New phone me Olo Book data kaise laaye?

Old phone par verified backup banayein, securely transfer karke new phone me supported restore karein. Verification se pehle old data delete na karein.

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Data, safety & subscription

App update ke baad data delete hoga kya?

Compatible genuine update existing data preserve karega. Backup rakhein; normal update me app uninstall ya data clear na karein.

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Data, safety & subscription

Login verification problem kaise solve kare?

Account, internet aur device date/time check karke retry karein. Problem rahe to official support contact karein.

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Data, safety & subscription

15-day trial ke baad kya hoga aur annual plan me kya milega?

Trial me supported features test karein. Payment se pehle current price aur included features Pricing page ya app me confirm karein.

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Data, safety & subscription

Subscription expire hone par data ka kya hoga?

Expiry se paid features limit ho sakte hain. Verified backup rakhein aur exact behavior app ke current notice me check karein.

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Getting started

Business logo upload ya change kaise kare?

More → Business Settings → Business Profile open karein. Logo me Upload logo tap karke PNG/JPEG image choose karein, crop adjust karke profile save karein. Transparent 512 px image best hai; file 5 MB se chhoti rakhein.

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Getting started

Signature upload ya draw kaise kare?

More → Business Settings → Business Profile open karein. Authorized signature me Draw signature ya Upload image choose karein, adjust karke profile save karein. Clear horizontal PNG/JPEG 5 MB se chhoti rakhein.

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Data, safety & subscription

App password PIN ya fingerprint lock kaise set kare?

More → Security & Data → PIN, Password & Fingerprint open karein; kuch versions me Security and access naam hoga. Available owner PIN/password set karke app lock enable karein. Optional biometric aur auto-lock time choose karein. Current release me separate password ki jagah 4-digit PIN ho sakta hai.

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Data, safety & subscription

Olo Book support contact kaise kare?

App ke Help & Support ya olobook.in/contact se official support lein. Password, OTP ya sensitive business data share na karein.

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